In technology companies they say, “The best way to screw up a team is to promote the best member into management.” You may have seen this as well. What makes a great individual contributor (drive, technical expertise, strong opinions, great attention to technical detail, the need to be hand’s on, etc.) does not always make a very good manager. What makes a great manager (attention to tactical details, short-range planning, weekly and daily project management, etc.) may actually derail a middle manager who needs to be more strategic in their thinking. And, so on.
Hiring leadership team members from the outside has it’s own potential problems. Does the business culture they were brought up in align with your company’s culture? How fast do they need to “prove” themselves? Do they really have the skills that they seem to have in the interview?
We coach leaders at all levels in the organization, from Members of the Board and the CEO to front-line managers because “Everyone needs a coach.”